Box Shop FAQ
Can I have my order delivered?
Our removal customers automatically get one free delivery of boxes and packing materials. Your removal must be booked with SOS Removals & Storage and deposit paid prior to delivery of packing materials
When can I collect my order?
Monday – Friday 8.00am – 5.00pm, Saturday 8.00am-12.00 noon. We are closed on Public Holidays & Sundays and advertised closure dates from time to time
Where do I collect my order from?
Do you have parking?
Yes we have parking. Once parked please go to reception
How can I pay?
Upon collection in person at SOS Removals & Storage. We accept Visa, Mastercard, Eftpos or cash
Will someone help me load my car with my order?
Yes, our staff are here to help you
Can I change my order?
Yes, please ring through changes on 02 9484 6467 or email firstname.lastname@example.org
Do you buy back boxes when I’m finished?
We provide a buy back on used book boxes and tea chests only. These boxes need to be in resaleable condition. This means no tears, no water marks and clean. The return will be based on our discretion. We pay $1.00 per box returned to our depot by the customer
What if I didn’t use all my boxes?
Boxes and Packing materials purchased new from SOS Removals & Storage and not used will be refunded for the purchased price less an administration fee of $7.50. The items must not be opened or soiled and in new condition. The refund is at the discretion of our staff
Can I buy 2nd hand boxes?
Yes, we sell 2nd hand tea chests and book boxes. These can only be ordered/purchased at our depot as quantities fluctuate on a daily basis. Please call 02 9484 6467 to enquire